Michael Vinhal

Michael Vinhal is a Senior Business Analyst at Algar Telecom, with a focus on business process optimization, data analysis, and performance improvement. With over seven years of experience in strategic planning and business intelligence, Michael has excelled in creating actionable insights and enhancing operational metrics. They hold a Bachelor’s degree in Business Administration from ESAMC, and possess strong analytical skills, employing tools such as Power BI, VBA, and Python. Michael has previously worked at Callink and Algar Tech, where they contributed to operational planning and performance analysis in contact center environments.