Rafael Mellone is the Director of Support at AlgoSec, leveraging over 20 years of experience in the cybersecurity and SaaS industries. With a strong focus on delivering exceptional technical support and leading cross-functional teams, Rafael has established 24/7 support centers and streamlined processes to enhance customer satisfaction. Previously, Rafael held senior technical roles at companies such as Hewlett-Packard, Symantec, and EZ-Security, contributing to significant improvements in support operations and customer engagement. Rafael earned a Bachelor in Information Systems from Instituto Sumare de Educacao Superior and a Technical High School degree in Computer Technology from FECAP.
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