Qandil Ali is an experienced professional in the IT sector, currently serving as the Service Level Manager at Ali Bin Ali Technology Solutions (ABATS) since January 2023. With a career at Ali Bin Ali Technology Solutions spanning over 15 years, Qandil has held multiple roles, including Team Leader / Support Engineer - L3, where the focus has been on managing a team of support engineers and ensuring compliance with service level agreements for internal and external clients. Prior to this, Qandil worked as a Field Support Engineer at COMSATS Internet Services. Qandil holds a Bachelor's degree in Computer Science from COMSATS and an advanced degree in Management Development with a focus on Project Management from Harvard Business School.
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