Reina Rivera

Reina Rivera is an experienced professional in project management and client consulting, currently serving as an Especialista de proyecto at Alia Services since May 2022. Prior roles include Client Consultant at MDB Capital Holdings and Coach at English for Call Center. Reina has also worked as a Business Analyst Quality Assurance at both Sitel Group and Opticall BPO, and served as an International Customer Service Representative at Sitel. Reina holds a degree in Business Administration from Universidad Centroamericana, Managua, and additional education from Universidad Nicaraguense de Ciencia y Tecnologia.