Hiroko Ono

Hiroko Ono is an experienced professional in sales operations, customer success, and marketing, currently working at Alianza, Inc. since October 2021, where responsibilities include data analysis, business report creation, customer support, and product updates. Previous roles include Marketing Lead at Symmetrix Exercise and Rehab, focusing on business forecasting, competitor analysis, and user support, as well as a Marketing Intern at Monolith Technology Group, where article creation and sales promotions were key tasks. Hiroko has extensive experience as a Customer Success Manager and Client Specialist at Refinitiv and Thomson Reuters, respectively, providing training and support for FX trading systems and EIKON platforms. Earlier experience as a Consultant/Investment Advisor at SMBC Nikko Securities involved managing client assets and advising on financial regulations. Hiroko holds a Diploma in Business IT Management from the British Columbia Institute of Technology, alongside various educational qualifications in economics and business.