William Tang is an accomplished operations director with extensive experience in logistics and supply chain management. Currently serving as the Director of Operations for both Alibaba Group and Cainiao Network in Brazil since March 2021, William has previously held key positions including Head of Customer Success at Loggi and Senior Manager at FedEx, where responsibilities included overseeing sales and supply solutions for South America. William's educational background includes a Certificate in Negotiation and Influence from the Massachusetts Institute of Technology, an MBA in Finance from Insper Instituto de Ensino e Pesquisa, and a Bachelor of Engineering in Mechatronics from USP, complemented by various project management qualifications.