Renan Freitas

Renan Freitas is an Operation Analyst at Alice since March 2024, contributing to the company's mission of enhancing healthcare through technology. Previously, Renan worked at Zippi from April 2021 to September 2023, holding various roles, including Communications and Employer Branding Analyst Jr., focusing on employer branding strategies and social media content. Renan's experience also includes multiple positions in customer experience analysis at Zippi and Loggi, where responsibilities included leading cross-functional meetings to improve customer experience metrics, managing internal intranet content, and providing virtual support to resolve client issues. Renan began the career in customer service roles at Rappi, specializing in payments and onboarding. Currently pursuing a Bachelor's degree in Public Relations at Universidade Cruzeiro do Sul, with prior education from EBAC.