Jason B. currently serves as the Director of Customer Success at Alida, where a career has progressed through roles including Associate Director and Senior Customer Success Manager since May 2021. Prior experience includes positions at Alchemer as an Enterprise Account Executive and Strategic Account Manager from August 2017 to October 2020, and at Zipcar, where roles ranged from National Account Manager to Customer Success Manager, contributing significantly to the growth of the company’s SaaS business. Additional experience includes positions at Wayfair, encompassing marketing and customer service responsibilities. Jason B. holds a B.A. in International Relations from Michigan State University and a Language Certificate in Mandarin from Nankai University.
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