Ron Thorne is a Customer Success Executive at Cisco since May 2021, bringing extensive experience in customer engagement and relationship management across various technology firms. Previously held positions include Director of Oracle Service Cloud Support at Oracle, where responsibilities encompassed managing top-tier clients, ensuring satisfaction, and optimizing Cloud solutions. Additionally, Thorne served as Director of Worldwide Support and Customer Services at TOA Technologies Limited, focusing on customer care and support infrastructure. Other roles include Senior Account Manager at Alight Solutions, IT Manager at Brulant, Project Manager at Progressive Insurance, and various management positions at SAIC. Educational qualifications include an MBA in Technology Management from the University of Phoenix and a BA in Business Administration from Bowling Green State University.
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