Customer Interaction

The Customer Interaction team at Align Credit Union is dedicated to ensuring a seamless and positive experience for members. The Secondary Market Administrator manages loan sales and purchases to optimize the credit union's portfolio. The Retail Business Analyst evaluates banking services and products to enhance customer satisfaction. Tellers handle daily transactions, provide account information, and offer personalized assistance to members. The Social Media Liaison engages with the community through various platforms to promote services, answer inquiries, and strengthen member relationships.