Daria Koenen

Daria Koenen currently serves as the Supervisor of Customer Success DACH at Align Technology, where they lead a team focused on enhancing productivity and quality in customer support. Daria has held various customer support roles, including positions at WhiteWall Media GmbH and Alchemic Dream, where they developed strong skills in conflict management and team training. They have a Bachelor of Arts in Japanese Studies and Sociology from Heinrich-Heine-Universität Düsseldorf and are pursuing an MBA at IUBH University of Applied Sciences. Daria's extensive experience encompasses high-pressure sales and customer support environments, demonstrating a consistent commitment to customer satisfaction.