Karishma Masaun

Karishma Masaun is an experienced Information Technology professional currently serving as an Information Technology Asset Manager at Alithya since September 2023, where responsibilities include developing and implementing IT asset management strategies. Previous roles include ITSM Specialist at Aeries, where expertise in managing the configuration management database (CMDB) was demonstrated, and Senior System Engineer at Bank Of America Continuum India Private Limited, focusing on incident management and root cause analysis. Karishma has a background as an Associate Consultant at Capgemini, involved in ServiceNow administration and CMDB management, and as a Project Engineer at Wipro Technologies, managing incidents and group policy management. Karishma holds a Bachelor's Degree in Information Technology from Lovely Professional University, completed in June 2016.