Pia Ramos has extensive experience in customer care and support roles, with a background in managing teams and ensuring high-quality customer service. In their current role as Customer Care Manager at AliveCor Inc., Pia works towards meeting customer satisfaction goals and analyzing key performance metrics. Prior to this, Pia held positions at Sun Basket, Hightail, and ESIS, Inc., where Pia managed global support teams, provided technical support, and handled claims assistance duties. Through their various roles, Pia has demonstrated a strong commitment to delivering excellent customer service and ensuring department goals are met.
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