Jessica Atwood

Jessica Atwood has a diverse work experience that spans across various companies and roles. Jessica currently works at Alkami Technology as the Application Support Team Lead, a position they have held since February 2022. Prior to this role, Jessica worked as a Senior Application Support Engineer at Alkami Technology from March 2019 to February 2022. Before joining Alkami Technology, they were an Application Support Engineer at the same company from June 2017 to March 2019.

Before their time at Alkami Technology, Jessica worked as a Customer Support Engineer at Microsoft from December 2016 to June 2017. Their earlier experience includes working at HomeTelos as an Application Technical Support Analyst II from December 2008 to October 2016. In this role, they provided web-based application support, database management, and generated reports. Jessica also assisted with QA testing, marketing programs, graphic design, and creating training materials.

Jessica's career started at Telvista Inc. as a Technical Service Representative from December 2002 to August 2004. In this role, they troubleshooted software, OS, hardware, and peripheral issues for Dell PCs and laptops. Jessica also provided level 2 technical and customer service resolutions. Prior to that, they worked at Stream International, Inc. as a Technical Service Representative from June 2000 to December 2002, serving a similar role as in Telvista Inc.

Earlier in their career, Jessica worked at B. Braun Medical as a Support Technician from April 2008 to December 2008, and at CSC as a Technical Support from October 2007 to March 2008. In these roles, they handled technical support tasks and provided excellent customer service.

Overall, Jessica Atwood's work experience showcases their technical support expertise, customer service skills, and ability to adapt to different roles and industries.

Jessica Atwood attended Plymouth State University from 1995 to 1996, where they studied Fine and Studio Arts.