Jules Ochoa, M.S., is a Senior UX Researcher at Alkami Technology, leveraging a robust background in user experience research and design. With experience in leading a team of researchers, Jules established effective ReOps practices to support a large product organization. Prior roles include Senior User Research Consultant at OneSpring, where usability tests and surveys improved system usability scores for government contracts, and a UX Researcher, Designer, and Web Developer at The Life Empowerment Center, where work focused on enhancing website navigation. Academic credentials include a Master of Science in Behavior Analysis from the University of North Texas, where a perfect GPA was achieved, and a Bachelor of Arts in Biology from Clark University, complemented by a high school diploma from the Liberal Arts & Science Academy.
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