Jimmy Tran is an accomplished IT Support Specialist with experience in various roles within the technology sector. Currently employed at All-Stat Portable since May 2023, Jimmy previously served as an L1 Help Desk technician at MVMNT and Karrot Rewards, where responsibilities included provisioning devices, resolving technical issues, implementing security measures, and enhancing system functionalities. Jimmy's work involved successful project executions, such as developing migration scripts and optimizing databases, contributing significantly to improved operational efficiencies and customer satisfaction. Jimmy holds a Master of Information Technology and Management with a specialization in Web Design and Application Development from the Illinois Institute of Technology.
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