Mariana Marins

Mariana Marins is an experienced IT professional specializing in support and service desk operations, with a career spanning over a decade. Currently serving as an Analista de Service Desk SOC at AllEasy, Mariana manages network asset monitoring, incident notification, and technical support. Previous roles include positions at Nelogica as Assistente de Suporte II, and Digital Sim Serviços de TI as Analista de Suporte e Implantação, focusing on remote technical support, systems implementation, and project management. Additional experience includes supporting IT infrastructure for companies such as Randstad, Global Hitss, and Ecad, along with foundational roles in support and infrastructure at SAP Ariba and Receita Federal do Brasil. Mariana is pursuing a postgraduate degree in Cybersecurity from Centro Universitário Internacional UNINTER, complementing a degree in Computer Networks from Centro Universitário IBMR.