Ninette Hezagira

Ninette Hezagira is a seasoned Customer Relations Representative at Allegheny County Airport Authority since September 2018, responsible for facilitating passenger processing at international arrivals, conducting area audits, scheduling staff, and addressing passenger concerns, including language barriers and airline issues. Prior to this role, Ninette served as an Administrative Assistant at Rwanda Civil Aviation Authority from January 2013 to June 2017, where responsibilities included supporting the Company Director General, managing complex travel arrangements, and coordinating multiple calendars in a dynamic environment. Ninette holds a Bachelor's Degree in Sociology obtained from Jobs in Benin between 2009 and 2012.