Mary Grace Custodio

Mary Grace Custodio is a seasoned customer service professional with a diverse background spanning various industries. Currently serving as a Senior Customer Service Officer at Alliance Business Centers Network since September 2021, Mary Grace previously held the position of Senior Customer Service Executive at Iran Insurance, where responsibilities included managing website queries and handling incoming calls. Prior experience includes roles as a Human Resources Staffing Coordinator and Telephone Operator at Radisson Blu Resort in Fujairah, where internal and external calls were managed, and positions at Convergys and Sutherland Global Service Limited, providing support for eBay and Amazon customers, respectively. Mary Grace holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of the Cordilleras, earned between 2009 and 2012.