Vicki Martin

Vicki Martin possesses extensive experience in customer operations and service management, currently serving as the Head of Customer Operations and previously as the Head of Customer & Patient Experience and Customer Service Manager at Alliance Healthcare since September 2012. Prior to this role, Vicki held the position of Technical Service Desk Manager at Molson Coors Brewing (UK) Ltd from January 2011 to September 2012 and served as Head of Customer Services at Synseal from June 2009 to January 2011. Vicki's career also includes a lengthy tenure as the National Customer Service Manager at DHL from 1994 to 2009, demonstrating a robust background in leading customer service initiatives across various industries.