Nicole Mortimer is an experienced professional currently serving as a Leasehold Services Officer at Alliance Homes Group since December 2020, following various roles in customer experience and support. Prior experience includes a position as a Store Colleague at Pets at Home and roles as a waitress at At Your Service Event Staffing and St Catherine's College, University of Oxford. Nicole also completed a brief internship at Bright Network, gaining insights into business, operations, and marketing from major global brands. Education includes a Bachelor of Applied Science (Hons) in Business Management from Swansea University, along with a diploma from the Chartered Institute of Housing.