Tracy Manchester

Tracy Manchester is an experienced IT professional with a strong background in user support, project management, and technical training. Currently serving as the IT User Support Team Lead at Alliance Pharmaceuticals Limited since June 2015, Tracy oversees global support teams and coordinates IT transformation projects, including technology rollouts such as Microsoft 365 and Teams. Previous roles include Desktop Support Analyst at Aster Group Limited and IT Support Technician at Alliance Pharmaceuticals Limited, where Tracy provided essential support and customer service. Earlier experience at Virgin Media encompassed various technical and resource management roles, contributing significantly to incident management and service delivery optimization. Tracy's expertise in stakeholder management and communication planning enhances project outcomes within IT environments.