Alliance One
Dina-Marie Lograsso is a Customer Service Manager at AllianceOne since April 2019, responsible for overseeing Customer Contact Teams, enhancing performance through coaching, and implementing process improvements to minimize risk and improve efficiency. Previously, Dina-Marie served as a Lead Supervisor and Collection Officer at AllianceOne, focusing on team management and effective collection strategies. Prior experience includes a role as Collections Team Lead at EOS Canada Inc. and Collection Officer at Global Credit & Collection Inc., where negotiation and customer connection played key roles. Dina-Marie holds a Certificate in Human Resources Management and a Diploma in Canadian Law from Seneca Polytechnic, as well as education from Durham College.
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Alliance One
As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients’ diverse needs. The realities of managing debt have become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution.