Olivier Prunieres

Olivier Prunieres is an experienced professional in customer satisfaction and training within the automotive industry, currently serving as Chef de projet formation pays at Renault-Nissan-Mitsubishi since November 2016, where responsibilities include training teams on new products and services. Earlier roles at Renault include Manager Voix du Client (monde), focusing on customer satisfaction strategies, and various positions overseeing call center deployment and customer relationship management. With a strong educational background that includes a Master 2 in Marketing et Pratiques Commerciales from the University of Paris I and a Master 2 in Stratégie et Ingénierie des Affaires Internationales from ESSEC Business School, Olivier has a proven track record in enhancing customer journeys and managing client relations effectively.