Terry Sivia

Terry Sivia is an experienced manager in the financial services sector, currently serving as the Manager of Loan Servicing & Loan Operations at Alliant Credit Union since September 2018. Sivia has held various managerial roles, including Assistant Manager at Dovenmuehle Mortgage, Inc., Manager of Loan Operations at NorStates Bank, and Manager of Loan Servicing at First Midwest Bank, where significant improvements in call center performance and efficiency were achieved. Prior to these roles, Sivia managed a $1.4 billion Consumer Loan portfolio at BCU, where responsibilities also included compliance management and collection activities. The career spans several other positions in the banking industry, including call center implementation and branch management. Educational background includes studies at the College of Lake County and Columbia College of Missouri.