Audrey Habhoub

Audrey Habhoub is an experienced professional in customer experience and insights management, currently serving as the Group Customer Insights Manager at Allianz Trade since July 2020. This role involves leading Voice of the Customer initiatives across over 20 countries and implementing the 'InMoment' VoC software. Prior to Allianz Trade, Audrey worked as Customer Experience Manager at DS Automobiles, where responsibilities included deploying 360° Customer Experience services for a dealer network. Audrey also has experience as an International CRM Project Manager at Publicis Conseil, focusing on the Nissan account, and held positions at Extreme Agency and ABB, contributing to project management and marketing efforts. Audrey holds master's degrees in International Trades & International Marketing and Business Management (Marketing), complemented by an A Level in Economics and Social Sciences.