Saad Javaid

Saad Javaid possesses extensive experience in the banking and customer service sectors, currently serving as Manager - Contact Center at Allied Bank Limited since August 2025. Prior roles include AVP-I Quality Assurance/MIS & Enablement Unit and Assistant Manager - Quality Assurance at Bank Alfalah Limited from November 2021 to August 2025, as well as Analyst - Customer Experience at Faysal Bank Limited from January 2020 to November 2021. Saad has also held leadership positions at Bank AL Habib Limited, managing inbound contact center teams from April 2016 to December 2019. Early career experience includes working as a Technical Support Executive for Telenor at TRG from July 2015 to April 2016. Saad holds a Master of Business Administration in Marketing from the Institute of Business and Technology, completed in 2017, and a Bachelor of Commerce from Govt Islamia Arts and Commerce, completed in 2008. Education also includes matriculation from Fazaia Inter College in 2005.