Samantha Rivello

Samantha Rivello (Kalisher) is a seasoned professional with extensive experience in operations transformation and customer success within the healthcare and benefits sectors. Currently serving as Vice President of Transformation at Allied Benefit Systems since December 2024, Samantha is also the Director of Operations Transformation at Accolade, Inc., where responsibilities include managing product development for digital member experiences and driving strategic initiatives to enhance digital adoption. Prior roles at Accolade included Senior Director of Customer Success and Senior Manager of Service Operations, where Samantha led teams and initiatives that improved customer retention and operational efficiencies. Earlier career milestones included positions at Teva Pharmaceuticals and Benefit Allocation Systems, complemented by a Master's degree in Business Administration and a Bachelor's degree in Criminal Justice from Delaware Valley University.