Doug Hicks

Doug Hicks, CIP, has extensive experience in the insurance industry, currently serving as a Senior Underwriting Quality & Compliance Specialist at Allstate Canada since January 2008. Notable roles include Regional Lead Underwriter, where Doug oversees business distribution to a team of underwriters and manages coaching and escalations. Previous positions within Allstate include Senior Underwriter, Intermediate Underwriter, Junior Underwriter, and Sales Consultant, focusing on underwriting compliance and agent partnerships to achieve growth and profitability. Prior to Allstate, Doug held customer service and management roles at Epson America Inc., Maxi & Co, Therm-o-form Packaging, and Zehrs Markets. Doug earned a Chartered Insurance Professional designation from the Insurance Institute of Canada and has additional training in customer service and bartending.