Palwinder Gill Cip

Palwinder Gill CIP has extensive experience in customer service and insurance operations, currently serving as the Director of Inside Service at Allstate Canada since October 2020, previously holding the role of Customer Loyalty Manager. Prior to this, Palwinder served as the Director of Customer Service & Insurance Operations at Pethealth Inc. from November 2015 to October 2020, where responsibilities included call center management, staffing, and resource allocation. Palwinder's earlier experience includes a significant tenure at CAA South Central Ontario as Direct Insurance Solutions Service Supervisor, focusing on coaching staff and achieving service KPIs, along with fostering career development for associates. Career beginnings were at Desjardins, where Palwinder served as a Licensed Agent and Senior Billing Advisor. Educational background includes studies at Centennial College, Foxford Comprehensive School in the UK, and Sheridan College.