Mary Morales is a seasoned professional with diverse experience in healthcare and user experience research. At the Illinois Department of Veterans' Affairs, Mary worked as a Health Aide, managing patient needs and assisting nursing staff. Currently employed as a UX Researcher at Allstate, Mary previously held similar roles at Junior Achievement of Northern California and Floracracy, where usability testing and user interviews were conducted to enhance website functionality. Additional experience includes serving as a Paralegal at Chertkow & Chertkow and a Dental Clinic Volunteer at CommunityHealth, focusing on compliance and quality assurance. Mary holds a Bachelor's Degree in Anthropology and East Asian Studies from Princeton University, along with multiple certifications in User Experience Design and a Pre-Medical Post-Baccalaureate Certificate from Loyola University Chicago.
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