Matt Garrard, CPCU, ARM, AIC, is an experienced insurance professional currently serving as Claims Manager of the Event Team at Allstate since September 2023. Prior to this role, Matt held various positions at Kemper from August 2018 to September 2023, where responsibilities included managing teams of Property Adjusters, developing innovative claims handling processes, and improving customer and file quality scores significantly. Matt's extensive tenure at Nationwide Insurance from September 2006 to August 2018 encompassed roles ranging from Property Field Claims Manager to Training Specialist, demonstrating a strong commitment to team performance, employee engagement, and customer service excellence. Matt holds a degree in Mathematical Decision Sciences, Actuarial Science, and Risk Management from the University of North Carolina at Chapel Hill.
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