Terry Boysen is an Outbound & Retention Strategy Senior Manager at Allstate, responsible for managing the contact center lead program to optimize growth and resource planning. Terry has extensive experience in IT management, having previously worked as an IT Manager at The Affiliated Group and as a Database Project Leader at Harris & Harris, Ltd. They hold a Bachelor of Science in Information Technology from the Minnesota School of Business and an Associate of Science in Computer Science from Rochester Community and Technical College. Terry is skilled in various IT platforms, analytics, and customer service strategies.
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