Denise Steele

Denise Steele is an experienced professional with a robust background in customer success and account management across multiple telecommunications companies, including Zayo Group, Allstream, Electric Lightwave, and Integra Telecom since 2002. Currently serving as a Senior Manager of Customer Success at Zayo, Denise specializes in managing complex billing issues, customer escalations, and team performance metrics. Previous roles include overseeing teams of Account Managers and Customer Care representatives, focusing on strategic account management, customer retention, and training initiatives. Denise holds an Associate's Degree in Paralegal and Office Management from Western Business College.