Alltrust Insurance
Ana Quinones has extensive experience in client advocacy and customer service across various industries. Currently serving as the Client Advocacy Manager at Alltrust Insurance since March 2015, Ana oversees the comprehensive care of a specific client block and addresses claims-related issues. Prior to this role, Ana held multiple positions at MetLife from August 2004 to March 2015, including Field Service Consultant and Customer Relations Specialist, where responsibilities encompassed facilitating client communications and ensuring proper implementation of services for Small Market groups. Earlier career experiences include roles at Bay Cities Bank and Citigroup Services, focusing on client service, account management, and financial product promotions. Ana holds a Life, Health & Variable Annuity license and has pursued education at Hillsborough Community College, among other institutions.
Alltrust Insurance
An employee benefits and HR consulting firm dedicated to creating healthier organizations, Alltrust Insurance is passionately focused on helping people live their best lives. A member of the Acrisure family since 2015 — one of the top four independent insurance brokerages in the country – Alltrust serves Florida-based employer groups with local stature and national presence, providing solutions for all employee populations. Founded in 1994, Alltrust has always known that people and customer service are the driving factors of success. Since the beginning Alltrust has been recognized for its customer focus and friendly workplace with many awards, including… -- Two-time nominee One Tampa Bay honoree by the Tampa Bay Business Journal -- seven inclusions on Inc. 5000 list of America’s Fastest Growing Private Companies -- Thirteen-time winner of Florida Trends Magazine’s Best Companies to Work For -- eight-time winner of the Tampa Bay Business Journal Best Places to Work -- inclusion in the Top 500 Companies to Work for on Gulf Coast Staying ahead of the ever-moving curves of insurance industry regulations, trends, and products is no small feat, so we’re dedicated to HR Administration, Compliance, and Technology to make sure you’re covering all the right bases. We’ve lived the experiences in technological changes over the past decade, from healthcare reforms and benefits administration to regulatory changes and financial market turmoil. We’re here to keep your distractions and worries to a minimum, fluidly navigating change after change right alongside you. Having access to more than 200 agency partners across the country helps us widen our experience and understanding when serving you. And our 90% account retention rate in a saturated and strong business market proves our clients are happy and well-served. We are all individual fingerprints connected to create a strong, helping hand for your organization. Whether you need guidance, support