Ana Quinones

Ana Quinones has extensive experience in client advocacy and customer service across various industries. Currently serving as the Client Advocacy Manager at Alltrust Insurance since March 2015, Ana oversees the comprehensive care of a specific client block and addresses claims-related issues. Prior to this role, Ana held multiple positions at MetLife from August 2004 to March 2015, including Field Service Consultant and Customer Relations Specialist, where responsibilities encompassed facilitating client communications and ensuring proper implementation of services for Small Market groups. Earlier career experiences include roles at Bay Cities Bank and Citigroup Services, focusing on client service, account management, and financial product promotions. Ana holds a Life, Health & Variable Annuity license and has pursued education at Hillsborough Community College, among other institutions.