Duncan McMillan

Customer Service Specialist at Allwyn UK

Duncan McMillan is an experienced professional with a diverse background in customer service, training, and development within the automotive and financial sectors. Currently serving as a Customer Service Specialist and Quality Analyst at Allwyn UK since January 2024, Duncan previously held multiple roles at Camelot Group, including Customer Operations Specialist and Quality Analyst. Duncan's extensive experience at BVRLA as a Training & Development Manager involved enhancing learning partnerships, managing training functions, and developing performance frameworks. Previously, roles at LifeSearch encompassed leading people development initiatives and overseeing the sales function, while earlier positions at Abbey National focused on mortgage advice and financial planning. Duncan's education includes a degree in Theatre Studies from Southgate Technical College and foundational studies at Enfield Grammar School.

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Allwyn UK

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Allwyn UK is part of Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. Over the next two years we are going to embark on a large-scale transformation journey, unparalleled in the existing market, and a once-in-a-lifetime opportunity for anyone both within and outside the betting and gaming industry. We can’t talk too much about our plans – you’ll have to speak to us to find out more – but we can promise a fast-paced, exciting environment, innovative projects like none you have worked on before, and the opportunity to transform a core pillar of the UK economy, while contributing to good causes that benefit society. Powering good. Will you join us?


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