Marcos Vinicius has extensive experience in support and customer service roles, currently working as an Analista pleno de suporte at Automatos Almaden Brasil since December 2018, where previously served as a júnior support analyst. Prior to this role, Marcos held internships at Prefeitura de Caieiras from April 2017 to April 2018 and at McDonald's from June 2014 to June 2015, focusing on customer service. Educationally, Marcos holds a degree in Ciências da Computação e Informática from Uninove - Universidade Nove de Julho (2019-2023), a Technologist degree in Automação industrial from Faculdade Flamingo (2015-2017), and a Técnico em Informática degree from ETEC - Escola Técnica Estadual de São Paulo (2015-2016).
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