Alohaa
Mugila Sharon is an experienced professional with a diverse background in sales, technical support, and customer service. Currently serving as an Inside Sales Manager and Solutions Engineer at Alohaa since October 2021, Mugila specializes in Cloud Telephony services. Prior experience includes a role as a Customer Service Analyst at Tata Consultancy Services from March 2017 to October 2021, where responsibilities included functioning as a reservations officer for Taj hotels worldwide. Additionally, Mugila worked as a Technical Support Agent for Mcafee from April 2015 to November 2016, providing anti-virus support for the North American market. Mugila holds a Bachelor of Commerce degree in Accounting and Finance from Stella Maris College and has completed a Tally ERP9.1 program at the Loyola Institute of Business Administration.
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Alohaa
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Alohaa is a new-age platform that offers virtual mobile numbers and cloud telephony services on a single platform. We can help you set up a customer support line, open a WhatsApp Business account, manage calls and call routing, and so much more. We also offer an industry first - SMS via API, that can integrate with your existing platform to provide a quick and seamless service. Features to help you kickstart your business communications: 1. Virtual Mobile Numbers 📱 2. Interactive Voice Response (IVR) System ☎️ 3. Cloud Call Centre 📞 4. Cloud SMS Inbox 💬 5. Automatic Call Distribution (ACT) System 🚀 6. Inbound SMS API 💬