Francis Balfe is a product manager at Salesforce since January 2022, and also provides telephone support at ALONE since September 2022. Previously, Francis held the position of scrum master at Johnson & Johnson from July 2018 to January 2022 and at Hiscox from March 2016 to July 2018. Additionally, Francis worked as a principal consultant at SQS Group from August 2007 to March 2016, specializing in agile training, coaching, and delivery. Francis earned a Hons 2.1 BSc in Computer Science and Software Engineering from Maynooth University between 2001 and 2006.
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