Joe Hill

Joe Hill has a diverse work experience spanning over a decade. Joe is currently working as a Project Manager at Alpaca since February 2022. Prior to this, they worked at SS&C Technologies from May 2017 to February 2022, where they held the role of Client Services Complaints Project Technical Manager. In this role, they managed new business set up, system implementation, regulation changes, and reviewed current processes. Before joining SS&C Technologies, Joe worked at International Financial Data Services (IFDS) from December 2014 to May 2017. Joe held various roles during their tenure, including Client Engagement & Customer Insight Expert and Client Services Projects Senior Associate. In these roles, they focused on improving client services, managing project plans, forecasting resources, monitoring budgets, and reporting progress. Prior to IFDS, Joe worked as a Client Services Written Senior Associate from November 2011 to December 2014, where they handled client inquiries and maintained high-quality standards. Earlier in their career, they worked as a DMD Associate from August 2010 to November 2011, performing tasks related to document sorting, batching, vetting, quality checking, and training new team members.

Joe Hill attended The King John School from 2003 to 2008, where they studied IT, Mathematics, and Statistics. Joe then continued their education at The King John Sixth Form from 2008 to 2010, focusing on IT and Mathematics. There is no information provided about any degree or certification obtained during this time. Additionally, there is an additional certification mentioned, the Investment Operations Certificate, but no information is provided regarding the institution or the year it was obtained.