Justin Mathew is an IT Technical Support Team Lead at the UAE Ministry of Health and Prevention, bringing over 12 years of expertise in network administration and technical support. Currently serving as a Senior Information Technology Support Engineer, Justin resolves hardware and software issues, manages IT assets, and ensures service quality following ITIL standards. Previously, Justin held senior technical support roles at Majid Al Futtaim and CNS Middle East, where responsibilities included troubleshooting, system installations, and support ticket management. Justin earned a Bachelor of Engineering in Computer Engineering from Anna University.
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