Alpha Networks
Mehdi BELLA is an experienced IT Support professional currently working at Alpha Networks in the Network Operations Center since March 2021. Responsibilities include managing technical incidents in both English and French, overseeing the IT infrastructure across various company subsidiaries, and providing advanced solutions for clients. Previously, Mehdi BELLA served as a back office agent where duties included ticket management, customer service, handling client complaints, and processing incoming emails. Mehdi BELLA also gained experience in customer relations at Tele Expert from October 2020 to February 2021. Academic qualifications include a Bachelor’s degree in Economics and Management from Université Hassan II Mohammedia and a Baccalauréat in Science Life and Earth from Lycée Abdelkrim Al Khettabi.
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Alpha Networks
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Alpha Networks is a leading provider of modular TV software and SaaS video platforms. Over the last 15 years, the company has been addressing the different needs of network operators and media companies worldwide, providing them with the right products and services to implement their content strategy and launch pay-tv services. With around 100 active customers worldwide, Alpha Networks prides itself on empowering innovation, accelerating the projects go-to-market and enhancing the next generation TV entertainment business. The company is internationally recognized by customers such as Orange, Altice, Econet Group, TeleCentro, Bouygues Telecom, Canal+, NOS, TF1 and many others.