The Customer Support Team at Alpha Networks is dedicated to ensuring a seamless experience for clients using the company’s modular TV software and SaaS video platforms. This team provides technical assistance, resolves issues, and offers guidance to customers, while also facilitating communication between clients and internal departments. With a focus on customer success, they play a crucial role in maintaining client relationships and ensuring that users maximize the value of their services.
Assaad Khiyat
Customer Care Software Support
Inma Gómez
Customer Success Director
Jerome Lemaitre
Technical Account Manager
Julien Chapelle
Product Expert
Lamrani Alaoui Moham...
Incident TEAM Manager
Matheus Franz
Customer Success Specialist
Mohammed Chaouki
Software Support Engineer
Nicole Sverzut
Support Director
Sylvain Philippe
Technical Account Manager
Yves Mottry
Software Support Manager
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