Austin Cassel

Austin Cassel is a skilled Software Support Specialist II at Alpha Technologies, with a robust background in troubleshooting customer technical issues, managing software support requests, and collaborating with internal departments to resolve problems. Experience includes prior roles as a Programmer Analyst at TruPartner Credit Union, where Austin improved operational efficiency through programming, and as a Student Manager at Miami University Bookstore, overseeing daily operations and staff management. Austin holds a Bachelor’s Degree in Computer Science from Miami University and has a strong foundation in software support and technology assistance.