Ayoub O.

Ayoub O. is a seasoned System Engineer and Senior Technical Support Engineer with extensive experience in technical and end-user support across multiple organizations. Currently employed at The Carlyle Group and AlpInvest Partners since June 2023, responsibilities include troubleshooting, updating, and managing escalated tickets, along with deploying security patches and diagnosing various technical issues. Previous roles at Smartlockr, Login VSI, TMI Interim, and Guidion involved implementing SaaS solutions, managing hardware and software configurations, and creating technical documentation to enhance productivity and user satisfaction. Ayoub O. has a strong background in cloud management, automation using PowerShell, and identity and access management. Education credentials are from ROC van Amsterdam.