Carolina Martins

Latam & North America Offshoring Expert - Customer Success Director at Alstra Technologies

Carolina Martins has a diverse work experience spanning over two decades. Carolina is currently serving as the LATAM & North America Offshoring Expert - Customer Success Director at Alstra Technologies since December 2021. In this role, they focus on placing the best talents for companies in Latin American and USA markets by understanding customer needs and challenges and finding suitable candidates for short and long-term projects. Carolina also conducts research and develops strategies to reach diverse markets.

From 2021 to 2021, Carolina worked as a Carrier Relations Consultant at BRM Telecom. Here, they provided leadership and direction to the Carrier Relations team, ensuring the establishment and maintenance of relationships with quality third-party carriers. Additionally, they played a key role in developing strategic plans to advance the company's position and objectives.

From 2016 to 2020, Carolina served as a Project Manager/Business Development professional at Bluefon Mobile. Carolina'sresponsibilities included expanding the company's clientele in Latin American markets through research, strategy development, and partner contract preparation.

Prior to that, from 2007 to 2016, Carolina worked at XPerttechnology, where they held various roles such as Business Development, Accounts Management, and Co-Founder. Carolina'scontributions involved building market position, managing customer relations, and closing business relationships through carrier acquisitions and interconnections.

Carolina's work experience also includes a role as a Business Development/Carrier Relations Specialist at Cinergy Telecom from 2002 to 2006. Here, they were responsible for decision-making, sales, and integration of technical and sales skills.

At the beginning of their career, from 2000 to 2002, Carolina worked as a Network Engineer at Uniplex Telecom. Carolina'sresponsibilities included configuring, troubleshooting, and maintaining the Cisco platform, as well as designing and maintaining the VoIP structure.

Overall, Carolina Martins has a strong background in customer success, business development, and carrier relations, with a focus on the Latin American and USA markets. Carolina has demonstrated expertise in research, strategy development, and building and maintaining relationships in the telecommunications industry.

Carolina Martins received a degree in Systems Engineering from UBA, where they specialized in Technology. The specific dates of their education or any additional details about their educational experiences are not provided.

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