Maggie Ilagan

Maggie Ilagan, MBA has over 29 years of work experience in various healthcare organizations. Maggie is currently serving as the Senior Manager of Patient Financial Services at AltaMed Health Services since November 2021. Prior to this, they worked at Optum as the Manager of Revenue Operations from February 2019 to November 2021. Maggie also held the position of Manager of Revenue Cycle Business Intelligence at St Joseph Heritage HealthCare from 2011 to February 2019 and as the Manager of Patient Financial Services at St Jude Medical Center from 2002 to 2011. Maggie started their career at St Joseph Heritage Healthcare in 1998, where they worked in the Central Business Office until 2002. Before that, they were part of the Administration/Business Office at Yorba Linda Medical Group from 1992 to 1998.

Maggie Ilagan, MBA, obtained their Master of Business Administration (MBA) degree in Business Administration from the University of Phoenix, where they studied from 2010 to 2012. Maggie also holds a Masters of Business Administration (MBA) degree, although the specific details regarding the institution and duration are not provided.

In addition to their academic qualifications, Maggie has obtained multiple certifications related to leadership and workplace skills. These certifications were obtained from Skillsoft and cover a range of topics such as recognizing and addressing micro-behaviors in the workplace, workplace diversity, women in leadership, critical thinking, problem-solving, leading through conflict, motivation, and decision-making. Maggie has also completed certifications in managing in a crisis, developing successful coaching relationships, acting with diplomacy and tact, time management, data-driven leadership, team communication and collaboration, establishing effective virtual teams, leadership insights on emotional intelligence, and leadership insights on mindfulness. These certifications were obtained between January 2023 and July 2023.