Maik Dudda

Maik Dudda has extensive experience in digital channels, strategy, and customer experience. Maik worked at ALTANA AG as the Head of Digital Channels & Strategy, responsible for overseeing various digital customer experience products such as PIM, CRM, website, eCommerce, and mobile app. Maik focused on creating valuable and personalized digital experiences for chemical customers, partners, and employees. Prior to that, they worked as a Digital Strategist & Project Manager at ALTANA AG.

Before joining ALTANA AG, Maik worked at Vodafone Germany. Maik held various roles at Vodafone, including Groupleader Digital Services and Customer Experience Manager. In these positions, they developed customer experience strategies, executed projects to enhance customer satisfaction, and implemented online customer journey tracking. Maik also served as an Online Business Performance & Marketing Manager, where they focused on improving brand media investments and increasing online performance for a better customer experience.

Additionally, Maik has prior experience as an Online-Marketing and Sales professional at Weinhaus Otto Paus.

Overall, Maik Dudda has a strong background in digital channels, strategy, and customer experience, with a focus on creating valuable and personalized digital experiences for customers.

Maik Dudda attended Westfälische Hochschule from 2005 to 2010, where they obtained a Diplom degree in Wirtschaftsinformatik with a focus on Kommunikations & Contentmanagement.