Scott Graves is a seasoned professional with extensive experience in field service management and technical support. Currently serving as Help Desk Manager at AltaPointe Health Systems since July 2020, Scott oversees help desk and field service operations. Prior to this role, Scott worked as a Field Service Technician at Guardian Integrators - Gulf Coast, where responsibilities included the installation and maintenance of security systems in various environments. Scott's experience also includes a position as Delivery Project Manager/Client Advocate at IBM, focusing on client server and storage equipment maintenance, as well as a long tenure at Walgreens, where Scott held multiple roles including Area Service Manager and Depot Manager, managing field service operations and equipment repairs for the St. Louis market. Scott holds an Associate's degree in Applied Sciences Electronics Technology from ITT Technical Institute-Earth City.
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