Berat Kaan Gul is a seasoned customer success and experience professional with over a decade of experience in various managerial roles. Currently serving as the Manager of Customer Success at Altares Dun & Bradstreet Benelux since February 2023, Berat Kaan previously held the position of Customer Experience Manager at Conduent from April 2015 to January 2023, where responsibilities included coaching and mentoring project teams. Prior roles include Customer Service Supervisor at Samsung Electronics, focusing on performance assessments and project target achievements, and Escalation Manager at HTC, emphasizing customer communication during escalation processes. Berat Kaan holds a Bachelor’s degree in Marketing from Saxion University of Applied Sciences.
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